Help Us Help You!
If you have general questions about how keyloggers work or which keylogger is right for you, the most common questions are answered in these two pages:
Providing a few details will allow us to get to the solution much more quickly. Please tell us:
- Your Name: This is the easiest way for us to look up your order (if you have already purchased the product). The Order Number is also very helpful if you have it.
- The Specific Product you have a question about. USB or PS/2? Which model? - knowing which one you have or are interested in will allow us to answer specifically for that product.
- If you are requesting technical help, please describe the problem in some detail. Just telling us "it doesn't work" isn't very helpful. Please tell us exactly what isn't working: i.e. Keyboard stops responding, keylogger won't go into flash drive mode, Keylogger doesn't record properly, etc...